SoC Memory Architect defining innovative memory and cache subsystems for Samsung's premium chipsets. Collaborating with teams to implement and optimize advanced memory technologies.
About the role
- Director of Regional Success Architecture overseeing operational cadence and team management at Salesforce. Leading innovation and strategies in AI-driven customer engagement and success.
Responsibilities
- Lead the operational cadence of the Success Architect function
- Define and enforce delivery frameworks, architectural governance, and quality standards
- Recruit, hire, and onboard a diverse team of technical resources
- Oversee team capacity and balance high-priority requests
- Act as an escalation point for high severity customer issues
Requirements
- 13+ years of experience in Customer Success, Solution Architecture, Technical Consulting, or related fields
- 5+ years of people management or leadership experience
- Proven experience managing capacity and resource planning
- Strong technical knowledge of Salesforce products and platform
- Experience leading high-priority initiatives or programs with executive visibility
Benefits
- time off programs
- medical, dental, vision, mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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