Accounts Receivable Specialist at SafetyCulture managing the Group’s debtors ledger and overseeing debt collections. Responsible for resolving customer queries and improving processes.
About the role
- Accounts Receivable Officer assisting the accounting department at SafetyCulture. Supporting the sales team and ensuring accurate billing and accounts management.
Responsibilities
- Assisting the sales team with customer requests received via Salesforce (Deal Support tickets).
- Assisting the sales team with the Sales Order Workflow process in SalesForce.
- Following up on payment of overdue invoices.
- Identifying payments received and applying these payments to our accounting and billing systems.
- Actioning emails received in the AR inbox via Intercom(these can come from both external and internal parties)
- Ad Hoc project work that may be assigned from time to time to assist with process improvement.
Requirements
- Excellent verbal and written communication, problem-solving, and time management skills.
- High level of accuracy, efficiency, and accountability.
- Ability to build relationships with clients and internal departments.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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