Conducting claim audits for Vehicle Service Contracts at Safe-Guard Products, ensuring quality adjudication and identifying improvement areas in processes.
Responsibilities
Perform VSC claim audits to ensure quality adjudication.
Identify areas where Safe-Guard can improve adjudication practices.
Provide feedback to claims adjustors and supervisors.
Monitor performance of loss mitigation initiatives.
Assist Director of Claims Analytics and Loss Mitigation in investigating suspicious dealership behavior.
Participates in all training as required to perform the duties of the role.
Takes initiative to resolve an issue rather than allow an issue to continue.
Requirements
High School Diploma or equivalent combination of education and experience required.
Minimum of three years of experience within Automotive Service Industry required.
Must have strong computer skills and the ability to troubleshoot and service policy issues.
Must be proficient in Windows and MS-Office Products (Outlook, Word, Excel)
Strong analytical and problem-solving skills.
Superior verbal/written skills and communications skills.
High attention to detail, good punctuation, spelling, mathematical, grammar, analyze complex-detailed reports
Must be authorized to work in the U.S
Must be able to successfully pass a background check.
Benefits
Medical, Dental, and Vision Insurance
Flexible Spending Account
Health Savings Account
401(k) Plan with Company Match
Company-paid Short-Term and Long-Term Disability
Company-paid Life Insurance
Paid Holidays and Vacation
Employee Referral Program
Employee Assistance Program
Wellness Programs
Paid Community Service Opportunities
Tuition Reimbursement
Ongoing Training & Personal Development
And More!
Job title
Loss Mitigation Analyst – Vehicle Service Contracts, Automotive
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