Manager of Retail Store leading a team to exceed sales and service metrics. Focused on delivering outstanding consumer service in a fast-paced retail environment.
Responsibilities
Deliver outstanding service to consumers using the C.H.A.R.M service model
Lead the store team in surpassing performance metrics including sales and consumer service
Apply analytical thinking & company reporting to find opportunities within the store
Coordinate, delegate, prioritize, and meet store deadlines while ensuring effective follow-up on daily activities
Support team members in the daily execution of retail operations
Requirements
Must be 18 years or older
4+ years of total retail experience, preferably with previous Store Manager experience
Proven leadership skills with the ability to challenge, empower, and drive team results
Strong communication skills (written and verbal)
A valid driver’s license and clean driving record may be required
Flexibility in work schedule including availability for nights, weekends, holidays, and extended hours
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