Hybrid Supply Chain Specialist

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About the role

  • Supply Chain Specialist managing day-to-day supplier interactions and performance in aerospace aftermarket. Contributing to customer satisfaction and operational performance through effective supplier management.

Responsibilities

  • Manage day-to-day supplier interactions in support of the aftermarket business, serving as a primary point of contact for delivery, performance, and issue resolution.
  • Develop, track, and support supplier recovery plans when on-time delivery, quality, or responsiveness targets are not being met.
  • Partner closely with Customer Account Managers, operations, and planning teams to address service-related issues and ensure timely support of customer commitments.
  • Monitor supplier performance metrics including on-time delivery, lead time adherence, and responsiveness; analyze trends and identify risks to supply continuity.
  • Prepare, publish, and present monthly supplier scorecards to support performance reviews and continuous improvement discussions.
  • Ensure supplier compliance with Aftermarket Product Support Agreements (PSAs), including contractual commitments, communication expectations, and service-level requirements.
  • Support suppliers operating in different time zones by demonstrating schedule flexibility to enable effective communication and timely issue resolution.
  • Participate in cross-functional meetings to align supply chain priorities with operational and customer needs.
  • Identify opportunities to improve processes, communication flow, and supplier engagement to enhance overall aftermarket execution.

Requirements

  • Typically requires a University degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
  • Procurement, buying, or supplier management experience within aerospace, manufacturing, or another highly regulated industry
  • Understanding of supplier management, delivery performance tracking, or vendor coordination
  • Knowledge of aftermarket, repair and overhaul (MRO), or aerospace industry environments
  • Experience working with ERP systems, preferably SAP
  • Strong analytical skills with the ability to interpret data and identify trends or performance risks
  • Effective written and verbal communication skills, with confidence interacting with suppliers and internal stakeholders
  • Familiarity with Lean, Six Sigma, or continuous improvement methodologies
  • Willingness and flexibility to occasionally adjust work hours to support suppliers in different time zones.

Benefits

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
  • And more!

Job title

Supply Chain Specialist

Job type

Experience level

Mid levelSenior

Salary

$86,800 - $165,200 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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