Hybrid Senior Manager, Supplier Quality and Development

at RTX

• Job title: Senior Manager, Supplier Quality and Development
• Job type: Full Time
• Experience level: Senior
• Salary: $124,000 - $250,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, East Hartford, United States

About the role

• Supplier Quality Engineering Manager leading a team to enhance supplier quality and service standards. Collaborating with engineering and procurement for supplier improvement initiatives while ensuring compliance.

Responsibilities

• Understand and execute key aspects of overseeing and assuring Supplier Quality to achieve best-in-class Supplier Quality, delivery and service
• Providing guidance to create and maintain key relationships with Suppliers’ Quality and Operations Management teams, as well as PW Engineering, Procurement and support organizations
• Providing guidance to Collect/Compile data and drive Continuous improvement initiatives in the supplier base in reaction to escapes, and in support of reduced cost and lead-time; develop and impart continuous improvement activities
• Providing guidance and coaching to suppliers to find root cause and implement sustainable corrective/preventive action on all escapes and high pain recurring Quality issues
• Develop and coordinate Quality issue resolution with PW Engineering and Supplier Engineering on Supplier-designed components
• Team with Engineering and Procurement to execute supply base improvement plans that improve quality signature and to ensure customer confidence
• Lead Vendor Corrective Action Board (VCAB) reviews with suppliers

Requirements

• Bachelor of Science in Engineering and/or Operations Degree or equivalent experience
• 10 years prior relevant Program/Project Management, Operations, Engineering, Quality experience OR Advanced Degree in a related field and 7+ years’ prior relevant Program/Project Management, Operations, Engineering, Quality experience
• Travel up to 30%
• Understanding of P&W Quality Procedures, Quality Management Systems, AS9100 Requirements
• Working knowledge/proficiency in Quality tools such as FAI, PFMEA, DFMEA, GR&R, GD&T elements, etc.
• Experienced in driving CAR and PAR and eliminating non-conformances at the Supplier level
• Practical ACE/Six Sigma experience or other Lean Systems experience a plus
• ASQ (CQE, CQM) certifications a plus
• Experience with SAP and other IT Quality systems desired
• Knowledge and experience with root cause and process control tools
• Experience in using ACE tools to make process improvements
• Ability to meet commitments, balance and resolve conflicting priorities
• High energy, dynamic individual who strives for continuous improvement
• Results focused work ethic to resolve issues in a timely manner.

Benefits

• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays