Customer Success & Implementation Specialist leading healthcare solutions implementations and customer engagements. Responsible for training, stakeholder management, and performance monitoring in a hybrid role.
About the role
- PLM Solution Implementation Specialist focusing on the design, deployment, and optimization of PLM solutions at Collins Aerospace. Collaborating with engineering and IT teams to enable Digital Thread connectivity.
Responsibilities
- Lead full lifecycle PLM implementation activities, including requirements gathering, solution design, configuration, testing, training, and deployment, with a focus on enabling Digital Thread integration.
- Configure and support core PLM modules to enable connectivity between: MBSE models and associated documentation, Bill of Materials (BOM) items (EBOM/MBOM/CBOM), Simulation lifecycle management tools, Digital design reviews and their integration into product development workflows, CAD/ECAD data and product structures.
- Drive integration between PLM and upstream/downstream systems (e.g., ERP, MES, ALM, QMS) to ensure seamless data flow and process alignment.
- Collaborate with engineering teams to develop and implement Digital Thread strategies that connect simulation, design, and manufacturing processes through PLM tools.
- Develop and maintain best practices for simulation lifecycle management and integration of simulation data with PLM to enhance product development decision-making.
- Support integration of MBSE workflows into PLM systems to enable traceability from systems models to requirements, BOM, and other product data.
- Create implementation deliverables such as integration specifications, test scripts, UAT plans, training materials, and rollout plans to enable successful deployment of Digital Thread capabilities.
- Troubleshoot and resolve technical challenges related to Digital Thread integrations and PLM-enabled workflows.
- Promote the adoption of PLM solutions by addressing user needs, providing training, and aligning with Digital Engineering initiatives.
Requirements
- Must be a U.S. Citizen.
- Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years.
- 3–7 years of hands-on experience implementing or supporting PLM systems (Teamcenter, Windchill, Enovia, etc.), with a focus on enabling Digital Engineering capabilities.
- Strong understanding of Digital Thread concepts, including MBSE integration, simulation lifecycle management, and digital design reviews.
- Experience with PLM integrations, data modeling, and engineering workflows that connect design, simulation, and manufacturing tools.
- Knowledge of SDLC/Agile methodologies and PLM best practices to deliver scalable and adaptable solutions.
- Proven ability to translate engineering and Digital Thread requirements into structured PLM system designs.
- Strong documentation, communication, and problem-solving skills to drive cross-functional collaboration.
Benefits
- Medical, dental, and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds
- Participation in the Employee Scholar Program (ESP)
- Life insurance and disability coverage
- Employee Assistance Plan, including up to 8 free counseling sessions
- And more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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