Gerente Divisional Operações managing store strategies and performance to ensure growth and excellence at C&A, a leading fashion retailer.
About the role
- Administrador de Operaciones encargado de gestionar solicitudes y asegurar flujo operativo. Trabajando en Azcapotzalco en la industria eléctrica.
Responsibilities
- Gestionar solicitudes de clientes internos, garantizar el correcto flujo de la operación.
- Asegurar el cumplimiento de los procedimientos establecidos.
- Analizar y ejecutar listas de surtimiento conforme a normas establecidas, generando reportes diarios de facturación y excepciones.
- Atender tickets del HelpDesk y brindar soporte al área comercial.
- Brindar atención en mostrador a solicitudes urgentes de clientes que recogen material personalmente.
- Elaborar reportes de control de excepciones (RT, embarques directos, entradas adelantadas) y detallar ubicaciones y condiciones de entrega.
- Coordinar devoluciones, reprogramaciones y cancelaciones de listas de surtimiento asegurando el cumplimiento de procesos.
- Dar seguimiento a autorizaciones de devoluciones y a incidencias operativas.
- Contribuir activamente al sistema de gestión de calidad mediante la mejora continua.
Requirements
- Técnico, Licenciatura o Ingeniería en Administración, Negocios, Sistemas, Actuaría o afines.
- Mínimo 6 meses en áreas de operaciones, logística, almacenes, soporte o funciones administrativas relacionadas.
- Manejo de computadora, Office, Outlook, Teams.
- Inventarios cíclicos, PEPS.
- Elaboración de reportes y análisis básico de información.
Benefits
- No especificado
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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