Overseeing NPI process for new product introductions at RS. Collaborating cross-functionally to ensure operational integration and timely market launch.
Responsibilities
Collaborate with category and market teams to understand the role of NPI within each category and go to market strategy.
Build project scopes, timelines, and deliverables for evolving NPI type requirements.
Drive creation and maintenance of item master data (SKUs, pricing, attributes, pack sizes, logistics data).
Work with supply chain and operations to validate stocking strategy, MOQs, lead times, and delivery requirements.
Ensure warehouse, inventory, and ERP systems are fully configured to receive, store, and pick the new product.
Coordinate demand planning inputs and initial forecast volumes.
Lead cross-functional NPI meetings and maintain progress against project plans.
Identify risks, manage dependencies, and escalate issues early.
Maintain clear documentation and communication across all business functions.
Deliver product introductions on time, within scope, and aligned with commercial objectives.
Ensure marketing and sales teams receive accurate product information, assets, and positioning.
Oversee readiness of customer-facing platforms (e-commerce, catalogues, brochures, sales tools).
Monitor early sales performance and operational issues post-launch.
Analyze post-launch performance and identify opportunities for process refinement.
Develop and improve NPI workflows, tools, and templates.
Contribute to the evolution of product data standards, onboarding processes, and supplier engagement methods.
Requirements
Ability to drive the end-to-end NPI process, inputting into the strategic plan as well as driving delivery.
Strong team management skills, with an ability to work with geographically dispersed teams.
Ability to work in an international, matrix environment.
Experience in distribution, wholesale, retail, or FMCG environments.
Strong project management skills with ability to manage multiple concurrent launches.
Excellent cross-functional communication and stakeholder management.
High attention to detail and strong organisational skills.
Working knowledge of ERP, PIM, or item master data systems.
Ability to interpret supply chain data (MOQs, lead times, inventory impacts).
Experience working directly with suppliers or brands.
Understanding of product compliance, regulatory requirements, and quality assurance.
Knowledge of e-commerce product setup and digital merchandising needs.
Formal project management training (e.g., PRINCE2, PMP, Agile) would be nice to have.
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