Applications Engineer managing customer control systems for Daktronics. Optimizing technical solutions and customer requirements in digital display technology.
About the role
- Application Engineer responsible for supporting customers with product application and implementation. Driving business growth through technical expertise in Electronics, Electrical, or Mechanical fields.
Responsibilities
- Will provide application knowledge and support on key strategic product offering
- Attend site as and when required to understand customer application and needs and provide solutions from defined product offering
- Able to handle enquiries professionally by phone, emails, etc including walk in customers.
- Support the market GM/Sales Manager on deep technical or industry sector related topics.
- Build knowledge bases on prioritized products, FAQs, product comparison charts, alternative products, etc.
- Product / Category training to sales team and customers.
- Align and collaborate with the Product & Supplier Managers in NPI selection and prioritization.
- Deep understanding of electrical / electronic product range, technical content, and applications.
- Review and enhance technical documentation, schematic design, etc.
- Measure and achieve set revenue growth objective
- Support X Reference Team with BOM management as required Provide guidance and insight into certain industry sectors in term of product requirements, challenges
- Support Sales and marketing team on technical value propositions and solutions.
- Identify project or spec-in opportunity with the customers / end users.
- Work with customer end users and internal sales team to provide the professional technical advice.
- Support the industry trade show events and tech demos.
- Assist marketing team with technical content including text and physical products.
- Occasionally support customer meetings throughout the entire sales process, from opportunity identification to post sales and maintenance.
- Contribute to responding to RFQ, creating product presentations, customer training, etc.
Requirements
- Diploma or Engineering Degree in Electronics, Electrical or Mechanical.
- Min of 5 years of strong Application engineer/Electronics & Industrial experience in Electronics, Industrial
- Strong communication skill, able to communicate confidently and effectively at all levels of the business
- Being independent, self-motivated, and able to work with minimal supervision.
Benefits
- Hybrid work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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