Application Engineer II providing advanced technical application support for HVAC systems. Responsible for product training, technical support, and customer interaction across sales channels.
Responsibilities
Aid product support team on moderately complex technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application.
Develop and communicate solutions for unique applications including design and special pricing.
Gather information and provide resolution to complex field problems.
Maintain working knowledge of industry codes and standards to determine product needs and requirements.
Responsible for highlighting and communicating key selling points of current products for delivery to sales teams and customers.
Identify opportunities for process improvement and work to implement where applicable.
Develop, organize and present trainings to internal and external customers both onsite and offsite.
Requirements
3-5 years of relevant work experience in engineering required.
2 Year / Associate Degree in engineering or equivalent years of job experience required.
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