Experiences Manager at HUNTER managing event execution and collaboration with internal and external teams. Leading creative concepts and production coordination for various client events.
About the role
- Storemanager overseeing customer satisfaction, sales, and team leadership at new ROSE Bikes store in Utrecht. Engaging with the cycling community and ensuring excellent customer experiences.
Responsibilities
- You are responsible for customer satisfaction, the customer experience and sales in the store, as well as for ensuring the smooth operation of all processes
- You ensure professional customer advice and maintain internal communication within the store and with all relevant interfaces
- You lead by example in sales and develop your team through coaching and training
- You act as a brand ambassador for ROSE and serve as a motivator for the team
- You work together with the Retail team to further develop and continuously optimize the store concept
Requirements
- Relevant degree, Handelsfachwirt (certified retail specialist) or a comparable commercial qualification with a focus on retail
- Several years of leadership experience and professional experience in retail
- Willingness to work and a high level of self-motivation
- Strong leadership and decision-making skills
- Excellent communication skills and commercial/entrepreneurial thinking
- Very good command of English, written and spoken, is required
- German language skills are an advantage
- Flexibility and willingness to work, including weekends
Benefits
- Work in an open, enthusiastic team that is passionate about what it does
- Very collegial working atmosphere
- A role in a dynamic environment within a steadily growing and future-oriented industry
- Flat hierarchies in an ambitious family-owned company
- Annual employee events such as a Christmas party, summer party and participation in sporting events
- Attractive employee discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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