Commercial Counsel specializing in commercial contracting and negotiations at Rootly. Advising on customer agreements and leading negotiations for high-value deals while ensuring compliance.
Responsibilities
Act as the primary legal advisor to GTM and executive leaders on customer, partner, including MSAs, SOWs, and enterprise procurement contracts
Lead negotiation of complex, high-value commercial deals and define negotiation strategy to balance speed, growth and legal risk
Draft and redline standard templates and negotiation playbooks for Sales and RevOps; maintain a delegation matrix and exception approval workflows
Own service delivery and uptime terms: draft and negotiate SLAs, SLOs, service credits, incident management, change control and remedies tied to service levels, and ensure alignment with SRE/Product on feasibility and operational risk
Counsel on data processing, privacy, security, and cross-border data transfer clauses in commercial contracts in partnership with Security and Privacy teams
Provide legal guidance on vendor and procurement agreements, including cloud service, subcontractor and third-party integration contracts
Support HR on employment and contractor matters, including employment agreements, independent contractor agreements, equity plans, terminations, restrictive covenants, immigration/relocation and employment law compliance across Canada and the US
Build and maintain contract lifecycle and legal operations capabilities - turnaround SLAs for redlines, approval flows, standard clauses, and training for commercial teams
Surface commercial risk trends, produce concise reporting and guidance on recurring negotiation points, and work cross-functionally to remediate systemic risk
Provide timely, practical legal advice in a fast-paced environment and help the business scale while protecting company interests
Requirements
3+ years' post-qualification experience in commercial and technology contracts, ideally in-house at a SaaS or tech company
Demonstrated experience negotiating enterprise MSAs, SOWs and partner agreements, and handling high-value, complex commercial deals
Practical experience drafting and negotiating SLAs, SLOs, and service delivery terms and working closely with our Engineering and GTM leadership on operationally-driven contract terms
Experience advising on employment law issues, drafting employment and contractor agreements, and supporting HR on compliance across Canada and the US
Strong commercial judgment and the ability to present tradeoffs and clear recommendations to non-lawyers and senior leaders
Excellent drafting and negotiation skills, with an emphasis on clear, business-oriented drafting rather than legalese
Familiarity with privacy and security controls (SOC2, GDPR, PIPEDA, DORA, ISO 27001) and an ability to collaborate with technical teams on feasible contractual commitments
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