Hybrid Delivery Consultant – MES, Automation Integration

Posted 43 minutes ago

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About the role

  • Delivery Consultant supporting customers in EMEA region for Plex Smart Manufacturing Platform. Responsibilities include implementation, consulting leadership, and customer relationship management.

Responsibilities

  • Provide multi‑faceted services for customers including new implementations, solution optimization, packaged services, and expansion projects.
  • Engage in customer kick-off meetings: review project expectations, deliverables, and training timelines.
  • Build strong relationships with customers and internal team members.
  • Monitor and deliver to an agreed project plan and implementation timeline.
  • Gather and document accurate requirements for software configuration to meet the true business needs of the customer.
  • Gather information, research and manage customer support requests from creation to completion.
  • Communicate appropriate options for resolution and status in a timely manner.
  • Manage timelines and deliverables with internal departments and customers.
  • Conduct workshops.
  • Implement and test software configurations.
  • Design and support integrations between MES and PLCs, ERP systems, and shop‑floor devices.
  • Collaborate with automation engineers to define data mapping and communication flows.
  • Support data acquisition, machine connectivity, and real‑time data flows.
  • Participate in testing and validation of integrated solutions.
  • Travel to customer sites as required.
  • Provide on-site support at go-live events.

Requirements

  • Bachelor's Degree.
  • Citizenship of European Union member state.
  • Ability to travel up to 40% of the time.
  • A valid driving license.
  • 5+ years of experience within the manufacturing industry / operations and experience implementing an MES solution preferred.
  • 2+ years of consulting experience in implementing software solutions preferred.
  • IT and automation background supporting MES–PLC integration, data flows, and SQL reporting preferred.
  • Experience with SQL for troubleshooting, reporting, and data analysis preferred.
  • Basic understanding of industrial automation concepts (PLC, machine data collection) preferred.
  • Expertise in integration between MES and ERP, API management concepts preferred.
  • Experience with Boomi integration software preferred.
  • Experience configuring software to meet customer requirements preferred.
  • Experience testing and validating software configurations both internally and with clients preferred.
  • Prior experience with Plex software preferred.

Benefits

  • Volunteer Paid Time off available after 6 months of employment for eligible employees.
  • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
  • On-demand digital course library for professional development.
  • Employee Assistance Program.
  • Personalized wellbeing programs through our OnTrack program.
  • Comprehensive mindfulness programs with a premium membership to Calm.

Job title

Delivery Consultant – MES, Automation Integration

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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