Hybrid Solutions Engineer

at Rimsys Regulatory Management Software

• Job title: Solutions Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $150,000 - $190,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Pittsburgh, United States

About the role

• Solutions Engineer at Rimsys enhancing global regulatory compliance through SaaS solutions. Supporting sales cycles and customer onboarding for medical device industry regulations.

Responsibilities

• Partner with Account Executives to conduct discovery and understand customer pain points
• Configure and manage sandbox evaluations
• Translate regulatory workflows into solution recommendations that align with customer needs
• Deliver custom demos and solution walkthroughs aligned to prospect use cases
• Present future facing product capabilities and walk prospects through upcoming product enhancements
• Build solution narratives that map Rimsys capabilities to business outcomes and ROI
• Contribute to RFP and RFI responses by completing technical sections and solution requirements
• Prepare and deliver demo presentations aligned to formal evaluation criteria
• Support technical evaluation discussions, including data workflows, integrations, and configuration considerations
• Walk customers through integration strategy and the technical details of how Rimsys integrates with their systems
• Provide structured feedback to Product on recurring requests, gaps, and opportunities
• Act as an internal subject matter expert on regulatory processes and real world customer use cases
• Support Implementation and Customer Success by delivering tailored demos during onboarding and adoption
• Participate in early onboarding conversations to validate solution design and reinforce best practices
• Document critical solution details to ensure a smooth handoff from Sales to Implementation

Requirements

• 5+ years in a Solutions Engineer, Sales Engineer, or similar presales role in an enterprise software company
• Strong preference for relevant industry experience working with MedTech, pharma, or life sciences
• Ability to translate complex regulatory challenges into simple, clear solution narratives
• Skilled at delivering tailored demos, guiding discovery, and engaging stakeholders
• Experience working with SaaS platforms that use REST APIs and or webhooks
• Self-directed, organized, and comfortable operating in a fast-moving environment
• Strong verbal and written communication skills with an ability to adapt to both technical and non-technical audiences
• Collaborative and comfortable working cross functionally with Sales, Product, Regulatory, Engineering, Implementation, and Customer Success teams

Benefits

• Flexible working options (in our Pittsburgh office, remote or hybrid)
• Competitive Compensation (base + commission + equity)
• Comprehensive medical, dental and vision coverage
• Training and resources for personal and career growth
• Life insurance benefits
• 401(k) plan
• Generous vacation policy (Unlimited PTO with a minimum 3 weeks OOO)
• Weekly social events
• Convenient office location with on-site parking for team members in our Pittsburgh office