Analista Administrativo Comercial Pleno em empresa líder de produtos refratários. Foco em planejamento de pedidos, interface com vendas e logística, e análise de contratos.
Responsibilities
Plan and monitor orders with the sales team, aligning stock information, open orders, materials in transit, consumption and sales forecasts;
Act as an interface between sales, logistics, legal and customers, ensuring correct configuration of commercial contracts, orders, delivery schedules and compliance with commercial terms;
Analyze open orders, production delays, delivery discrepancies and supply chain impacts, proposing and following up on corrective actions;
Execute and control administrative and operational sales processes, including order creation and management, system records, master data and support for logistics and production workflows;
Support logistics and foreign trade operations, including tax and customs documentation, transfers between units, process follow-up and proof of delivery;
Issue, organize and verify fiscal documents, invoices, credit notes and monthly reconciliations of contracts, billing and inventory in transit;
Maintain active relationships with customers, managing communications, complaints, product returns and tracking processes through to resolution;
Manage receivables, credit analysis, financial limits, credit insurance and daily monitoring of accounts receivable, interfacing with sales and credit teams;
Consolidate and analyze consumption, stock, inventory and sales forecast data, supporting integrated planning (IBP), working capital (WC) targets and commercial decision-making;
Develop and structure analyses, reports and commercial intelligence, acting as a key user of IT solutions and contributing to continuous process improvements;
Support implementation of work plans, area procedures and the technical development of professionals, collaborating with teams across different seniority levels;
Ensure compliance with internal procedures, quality standards (QS9000 / ISO 9002) and company guidelines, including RHI Magnesita standards.
Requirements
Education: Degree in International Relations, Business Administration, Foreign Trade or related fields;
Fluent Spanish and intermediate/advanced English;
Knowledge of Foreign Trade and international logistics processes;
Intermediate Excel;
Good communication, organization, analytical mindset and ability to work cross-functionally;
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