Hybrid Mid-level Commercial Administrative Analyst

at RHI Magnesita

• Job title: Mid-level Commercial Administrative Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cidade Industrial, Brazil

About the role

• Analista Administrativo Comercial Pleno em empresa líder de produtos refratários. Foco em planejamento de pedidos, interface com vendas e logística, e análise de contratos.

Responsibilities

• Plan and monitor orders with the sales team, aligning stock information, open orders, materials in transit, consumption and sales forecasts;
• Act as an interface between sales, logistics, legal and customers, ensuring correct configuration of commercial contracts, orders, delivery schedules and compliance with commercial terms;
• Analyze open orders, production delays, delivery discrepancies and supply chain impacts, proposing and following up on corrective actions;
• Execute and control administrative and operational sales processes, including order creation and management, system records, master data and support for logistics and production workflows;
• Support logistics and foreign trade operations, including tax and customs documentation, transfers between units, process follow-up and proof of delivery;
• Issue, organize and verify fiscal documents, invoices, credit notes and monthly reconciliations of contracts, billing and inventory in transit;
• Maintain active relationships with customers, managing communications, complaints, product returns and tracking processes through to resolution;
• Manage receivables, credit analysis, financial limits, credit insurance and daily monitoring of accounts receivable, interfacing with sales and credit teams;
• Consolidate and analyze consumption, stock, inventory and sales forecast data, supporting integrated planning (IBP), working capital (WC) targets and commercial decision-making;
• Develop and structure analyses, reports and commercial intelligence, acting as a key user of IT solutions and contributing to continuous process improvements;
• Support implementation of work plans, area procedures and the technical development of professionals, collaborating with teams across different seniority levels;
• Ensure compliance with internal procedures, quality standards (QS9000 / ISO 9002) and company guidelines, including RHI Magnesita standards.

Requirements

• Education: Degree in International Relations, Business Administration, Foreign Trade or related fields;
• Fluent Spanish and intermediate/advanced English;
• Knowledge of Foreign Trade and international logistics processes;
• Intermediate Excel;
• Good communication, organization, analytical mindset and ability to work cross-functionally;
• Knowledge of Power BI is a plus.

Benefits

• Health insurance
• Bonus
• Meal allowance card
• Extended maternity and paternity leave
• Emotional support
• Gympass