Director of Continuous Improvement leading initiatives and enhancing operations at Zeus Industrial Products. Responsible for strategic improvements across various departments to drive efficiency and excellence.
About the role
- Director of Commercial Strategy at Rhapsody, enhancing healthcare interoperability through strategic execution. Collaborating cross-functionally to drive commercial success and operational excellence.
Responsibilities
- Act as a Proxy for the CRO
- Represent the CRO’s priorities, perspective, and decision intent in cross-functional forums
- Keep discussions focused on outcomes, tradeoffs, and next steps
- Ensure commitments made in meetings translate into action
- Shape Commercial Strategy with Data
- Use performance data, pipeline insights, customer trends, and market signals to inform commercial strategy
- Synthesize quantitative and qualitative inputs into clear strategic recommendations
- Help define where to focus, what to prioritize, and why supporting a fast-scaling revenue organization
- Maintain Momentum on Commercial Priorities
- Ensure top commercial initiatives are clearly defined, sequenced, and progressing
- Apply sustained pressure to keep work moving until outcomes are achieved
- Surface risks and stalled decisions early, with recommendations for resolution
- Force Clarity and Decisions
- Structure discussions to drive decisions rather than prolonged debate
- Push for clear ownership, timelines, and next steps
- Maintain visibility into decisions made, decisions pending, and follow-through
- Operate as a Cross-Functional Integrator
- Work across Sales, Customer Success, Marketing, Partnerships, and RevOps
- Influence outcomes by clarifying tradeoffs, aligning stakeholders, and driving follow-through
- Resolve friction through credibility, judgment, and persistence
- Own Commercial Operating Cadence
- Design and run key forums (QBRs, pipeline deep dives, initiative reviews)
- Ensure meetings result in decisions, actions, and accountability
- Create lightweight mechanisms to track progress and outcomes
- Support Executive & Board Readiness
- Prepare the CRO for executive, board, and key customer interactions
- Develop concise narratives and materials that explain performance, trends, and priorities
- Anticipate questions and shape the “so what” behind the numbers
Requirements
- 6–10 years of experience in corporate development, strategy, management consulting, or similar high-rigor roles
- Experience in enterprise B2B or healthcare is a plus, but not required
- Highly analytical; comfortable using data to inform strategy and decision-making
- Embrace AI-enhanced workflows: Leverage AI tools (e.g., ChatGPT, GitHub Copilot) to increase efficiency, improve decision-making, and continuously explore new ways to augment your work with emerging technologies
- Trusted to represent senior leadership perspective when they are not in the room
- Comfortable exercising authority through influence with senior stakeholders
- Bias toward action over perfect information
- Strong written and verbal communicator
- Effective in ambiguous, fast-moving environments
Benefits
- Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
- 401k with a generous company match
- Unlimited PTO, sick time & volunteer days
- An innovative, inclusive, and fun work environment
- Continuous learning and development opportunities
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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