Clinical Manager providing in - house and field training/support for LivaNova medical devices. Supporting healthcare professionals with pre and post market medical devices in China.
RL
Hybrid IT Operation Manager
Posted 3 months ago
About the role
- IT Operation Manager responsible for overseeing IT operations and infrastructure at Recursive. Managing SaaS tools, security initiatives, and hardware procurement in Tokyo, JP.
Responsibilities
- Manage full lifecycles (creation, access control, closure) for core tools including Google Workspace, Slack, Microsoft 365, SmartHR, MoneyForward suite, and Zoom
- Conduct monthly IT audits across all platforms to ensure compliance and security.
- Act as the primary consultant for internal access issues, permissions, and tool integration requests.
- Oversee the procurement and setup of MacBooks and iPhones using Apple Business Manager.
- Manage device upgrades, repairs (Apple Store coordination), and secure data wiping for off-boarding members.
- Maintain office network and VPN, monitors, and peripherals.
- Manage corporate SIM card contracts (Docomo/Softbank) and eSIM troubleshooting.
- Lead company-wide IT security initiatives and policy enforcement.
- Lead the project to migrate our device management from Kandji to Simple MDM.
- Design and implement a scalable asset management system to replace our current Notion database.
Requirements
- Professional proficiency in English
- Conversational Japanese
- Proven experience in IT Operations or System Administration
- Expertise in macOS environments and Mobile Device Management (MDM) workflows
- Experience administering SaaS suites (Google Workspace, Slack, SmartHR, etc.)
- Basic knowledge of office networking (Wi-Fi, Routers) and IT security best practices.
- Strong organizational skills to manage hardware inventory and audits.
Benefits
- Health insurance
- Annual health checkups
- Employee’s welfare pension
- Accident and unemployment insurance
- Paid parental leave
- Caregiving leave
- Babysitter voucher program
- Team-building allowances
- Skill development and language learning support
- Relocation assistance
- Visa application support
- Commuting allowance
- Referral bonus
- Employee invention profit share program
- Stock option plan for eligible roles
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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