Platform Support Manager overseeing L1 support team performance and stakeholder collaboration. Driving continuous improvement and operational excellence in platform support processes.
About the role
- Bids & Proposals Manager driving revenue growth at Gravita, a tech-enabled accounting firm for SMEs. Leading the end-to-end bid process with focus on Audit and Tax opportunities.
Responsibilities
- Manage the full lifecycle of bids—from qualification and kick‑off through to submission and post bid review
- Work with partners and service line leaders to scope client requirements and tailor win themes accordingly
- Develop, write, and edit high‑quality proposal content that clearly articulates our firm’s brand story, culture, expertise and track record
- Effectively manage the bid timeline to ensure timely submissions, ensuring appropriate review time with key stakeholders
- Create and maintain a high quality and efficient bids and proposals infrastructure, including: CVs, case studies, client referees and testimonials, standard responses, and boilerplate text
- Ensure all content adheres to brand guidelines, tone of voice, and regulatory requirements relevant to the markets we serve
- Conduct quality reviews and proofing to ensure clarity, accuracy, and competitiveness
- Develop best in class ‘self-serve’ materials to enable fee earners to efficiently produce quality responses to fee quotes and non-competitive tender opportunities
- Facilitate workshops and bid kick‑off meetings to align internal stakeholders on strategy and responsibilities
- Work closely with partners and technical specialists to extract insights and turn them into client‑friendly proposal narratives
- Provide coaching and support for pitch presentations; from ‘dry runs’ to messaging, story flow, and articulating value propositions
- Integrate a robust approach to improving skills and confidence of our fee earners in pitch situations
- Analyze bid performance data to identify trends, gaps, and opportunities for improvement
- Conduct win/loss reviews and share insights with senior leadership to enhance future bid strategies
- Monitor competitor positioning, industry trends, and procurement behaviours relevant to our market
Requirements
- Proven experience in managing bids and proposals within professional services—preferably within non Big 4 accountancy firms
- Strong writing, editing, and storytelling skills with the ability to convey complex technical information clearly and persuasively
- Excellent project management capabilities, including multitasking, prioritisation, and managing tight deadlines
- A solid understanding of UK procurement processes, including frameworks, RFPs, ITTs, and public sector tender requirements
- Ability to influence and build strong relationships at partner and senior leadership levels
- High attention to detail with exceptional document production and formatting skills
- Familiarity with sales and CRM platforms such as Salesforce, Dynamics, or HubSpot
Benefits
- Flexible working and happy employees
- Extraordinary development support for a firm of our size
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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