Account Manager develops sales plans and relationships for mid - size accounts at White Cap. Focus on sales growth and executive account management in a thriving construction supply company.
About the role
- Director of Strategic Partnerships owning partnership strategy to enhance client value at Reward Gateway. Leading multi-disciplinary teams to drive sustained commercial growth in the UK.
Responsibilities
- Design and execute a strategic partnership model that elevates client outcomes and strengthens RG’s competitive position.
- Deepen our presence in priority sectors such as Telco, Finance, Insurance, Retail, Learning & Development, and lifestyle benefits.
- Build a partner ecosystem that delivers value, innovation, and differentiation for all UK clients.
- Strengthen RG’s ability to scale through co-marketing, channel distribution, and joint propositions.
- Ensure partner quality, compliance, and operational excellence reflect our brand and customer commitments.
- Own commercial negotiation, partner economics, rebates, margin, and performance reporting.
- Build joint business plans with strategic partners to fuel new business and upsell growth.
- Monitor partner contribution to pipeline, ACV, client adoption, and retention.
- Work closely with Sales, CS, Product, and Marketing to embed partnerships across the full customer lifecycle.
- Shape GTM plans where partners enhance proposition, vertical strategy, and client outcomes.
- Represent partnership insights in leadership forums to inform roadmap, pricing, and strategy.
- Lead a multi-disciplinary partnership team (Channel, Benefits, Partner Success, Operations).
- Build a high-performance culture focused on delivery, accountability, and innovation.
- Develop capability, succession, and strong internal collaboration within the team.
- Ensure partners meet compliance, data protection, financial, and service-level obligations.
- Oversee risk assessments, contracting, onboarding processes, and operational integration.
- Maintain strong governance frameworks to protect clients, employees, and brand.
Requirements
- Proven experience in partnerships, commercial strategy, ecosystem development, or category management.
- Demonstrated experience of successfully leading multi-disciplinary commercial teams.
- Strong commercial and negotiation experience, with a track record of securing high-value partnerships.
- Previous experience working across SaaS, digital marketplaces, financial services, reward/lifestyle benefits, or B2B2C environments (preferred).
- Demonstrable success embedding partnerships into GTM or customer lifecycle programmes.
- Strategic leadership – proven ability to define long-term partnership vision and deliver executional excellence.
- Commercial acumen - financially fluent with strong negotiation capability.
- Cross-functional influencing – demonstrated ability to align Product, Marketing, CS, Sales, and Operations.
- Operational discipline - strong governance, process, and risk management.
- Customer empathy - understands how partnerships shape customer adoption, retention, and value.
- People leadership - builds high-performing teams and strong internal relationships.
Benefits
- A flexible holiday plan of up to 40 days per year
- £400 a year Wellbeing Allowance
- Private Medical Insurance
- Allowance for professional development books, E-books, and podcasts
- Contributory pension scheme
- Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sales role focused on growing customer relationships and achieving sales targets with White Cap's diverse tools. Engaging in customer interactions and field business development.
C&I Relationship Manager IV responsible for complex commercial lending and client relationship management. Marketing financial products to large commercial clients with a focus on growth in commercial banking.
National Key Account Manager responsible for strategic development and management of key retail clients in wound care. Leading sales strategies and contract negotiations for Convatec's medical products in Germany.
Account Manager for Wella Company achieving business targets in the Beauty Industry by managing customer relationships. Responsible for expanding market presence and supporting local franchise owners in Texas.
Key Account Manager building distributor partnerships and driving growth in Food Service Retail. Working at Diversey, a Solenis Company, specializing in cleaning and hygiene technologies in various industries.
Account Manager focused on expanding Government customer base across New South Wales at Konica Minolta. Delivering innovative technology solutions for State and Federal Government clients.
Specialty Account Manager representing TEPEZZA to healthcare professionals. Establishing product sales and performing total territory account management mainly in Nashville, TN and surrounding areas.
Sales position responsible for the acquisition and retention of bank customers. Working closely within the team to fulfill client financial needs at Fifth Third Bank.
Relationship Manager at Enumerate managing client requests and ensuring timely customer service. Acting as a liaison between clients and internal teams to deliver exceptional support.