Customer Solutions Consultant providing technical support and assistance to SiteMinder customers. Engage with diverse customers while maintaining strong relationships through high levels of customer service.
About the role
- Supply Chain Consultant specializing in implementing solutions for retailers' software products. Focused on optimizing inventory and sales processes through consulting and technical expertise.
Responsibilities
- Participate in client design workshops and document technical requirements and solution design requirements
- Communicate with our client IT teams various needs as it relates to data and interfaces
- Understand retail data and concepts
- Become an expert in the solution(s) you implement
- Prototype the solution and present it to the client to help them understand how they will use the tool
- Look for creative solutions to solve complex problems to optimize the performance of the tool
Requirements
- RELEX experience
- Strong attention to detail, focus, and problem-solving skills
- Familiarity with Excel or Excel-type solutions
- Excellent written and verbal communication skills
- A drive to learn and master new technologies and techniques
- An ability to create and maintain strong cross-functional internal and client relationships through effective communication skills, having empathy, and being approachable
- A collaborative attitude and working style, a willingness to share and use the best ideas
- The ability to be creative while also working towards goals and timelines
- The ability to lead projects and work with minimal supervision
- Bachelor's degree with excellent academics in business or technology disciplines (e.g., Industrial Engineering, Business Management, Business Analytics, Computer Science)
- 3-5+ years of consulting or process design and requirements gathering for software delivery, or 3+ years working for a retailer in planning, buying, allocation, or forecasting
Benefits
- Flexible, diverse work environment and a respectful, innovative team.
- Competitive salary and a progressive bonus while getting a startup experience at a company with an awesome culture.
- 22 days of PTO, major national holidays
- 20 days of Work From Anywhere
- Referral Program Bonus
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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