Technical Operations Manager overseeing building services across North and South America. Driving operational excellence and compliance while collaborating with regional teams.
About the role
- Staff Technical Program Manager at Replit, responsible for overseeing complex program delivery. Focused on managing AI and agent systems while driving execution across teams.
Responsibilities
- Own end-to-end delivery of Replit's most complex, cross-functional programs, with Agent development as the primary, evergreen focus
- Drive execution across Product, Eng, Research, GTM, and Leadership—surfacing dependencies, risks, and disagreements early
- Operate as the technical glue between teams: able to follow architecture decisions, challenge assumptions, and translate tradeoffs without slowing velocity
- Establish and run program operating cadence (milestones, reviews, decision logs, retros) for long-running bets
- Use AI, automation, and agent workflows to scale program management (status synthesis, risk detection, incident follow-ups, guardrails, retros)
- Take on additional high-stakes programs as needed (e.g. Enterprise initiatives, external integrations, priority conflicts)
- Partner closely with EMs and PMs without duplicating their roles—this role exists where ownership is otherwise fragmented
Requirements
- 8+ years of TPM experience (or equivalent) with a track record of leading complex, high-impact programs
- Deep technical fluency in systems like distributed architecture, infrastructure, platform engineering, or AI/ML
- Clear, direct communication style with strong decision-making skills
- Thrives in ambiguity and can drive progress independently—this is a high-impact IC role, not the foundation of a TPM organization
- Preferred Qualifications: Background as an engineering manager or senior engineer
- Experience leveraging AI tools, agents, or automation to increase execution velocity—we'd love to hear specific examples
- Values clarity and momentum over process for process's sake
Benefits
- Competitive Salary & Equity
- 401(k) Program
- Health, Dental, Vision and Life Insurance
- Short Term and Long Term Disability
- Paid Parental, Medical, Caregiver Leave
- Commuter Benefits
- Monthly Wellness Stipend
- Autonomous Work Environment
- In Office Set-Up Reimbursement
- Flexible Time Off (FTO) + Holidays
- Quarterly Team Gatherings
- In Office Amenities
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