Design, develop, and execute detailed manual test plans for new and existing features.
Support the implementation and maintenance of automation frameworks to improve test efficiency and coverage.
Collaborate closely with Technical Product Managers to validate requirements, define acceptance criteria, and ensure test cases align with business goals.
Conduct regression, smoke, and functional testing across web and mobile environments.
Identify, document, and track defects clearly and comprehensively, ensuring timely resolution.
Perform exploratory testing to uncover edge cases and usability issues beyond scripted tests.
Investigate complex problems, analyze root causes, and recommend process or product improvements.
Participate in release readiness activities and provide QA sign-off for production deployments.
Contribute to continuous improvement of QA practices, including documentation, risk assessment, and test strategy.
Demonstrate a strong sense of ownership over product quality and proactively advocate for high standards throughout the development process.
Partner with Engineering leadership to expand automated coverage and embed quality earlier in the SDLC.
Requirements
5+ years of hands-on experience in software QA or testing, ideally within SaaS or enterprise environments.
A strong balance of manual testing expertise and familiarity with automation tooling such as frameworks, scripting, or CI integration.
Proven ability to design and execute structured test plans, cases, and documentation.
A strong sense of ownership and pride in delivering high-quality, reliable software that meets both business and technical goals.
Experience collaborating with Technical Product Managers and engineers to clarify requirements and translate them into measurable quality outcomes.
Strong analytical and problem-solving skills with the ability to identify patterns, troubleshoot issues, and think systemically.
Understanding of database validation and data integrity testing such as SQL or similar.
Familiarity with accessibility, security, and compliance standards such as WCAG, PII, SOC2, and HITRUST.
Excellent communication and collaboration skills with the ability to convey technical insights to non-technical stakeholders.
A passion for building software that improves patient outcomes and simplifies healthcare delivery.
Benefits
Health, Dental, Vision & Voluntary Benefits
Competitive Salary
401k Retirement Savings
Flexible PTO & 10 Paid Holidays
Flexible Work Hours
Equity Shares
Paid Leave Programs
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