Senior Site Reliability Engineer at Diligent leading reliability, automation, and observability across cloud infrastructure. Build tools for incident response and enhance performance in fast - paced environments.
About the role
- Senior AWS DevOps Engineer at LexisNexis shaping global CI/CD platform. Collaborating with teams to deliver secure, reliable, and scalable delivery pipelines.
Responsibilities
- As a Senior AWS DevOps Engineer, you will help shape and evolve our global CI/CD platform.
- You will work closely with development teams to deliver secure, reliable, and scalable delivery pipelines, alongside infrastructure-as-code templates and reusable tooling that enable teams to ship software efficiently and consistently.
- You will contribute to shared platform capabilities including Jenkins pipelines and shared libraries, Terraform and CloudFormation modules, Python-based tooling, and GitOps practices that support secure and observable deployments across AWS and other environments.
- Design, build, and maintain infrastructure as code using Terraform and/or AWS CloudFormation.
- Develop and support Jenkins shared libraries, pipeline templates, and reusable deployment patterns, and support the migration of legacy pipelines to standardised CI/CD approaches supported by reusable tools, clear documentation, and well-defined best practices.
- Integrate automated security, quality, and compliance checks into CI/CD pipelines.
- Improve observability across delivery and runtime environments using tools such as Open Telemetry.
- Build and support Python-based tooling, packages, and automation that improve platform capability and developer experience.
- Use AI tools in day-to-day engineering workflows to improve efficiency, support delivery, and enhance ways of working.
- Collaborate with application teams to design CI/CD flows that balance team needs with platform standards.
- Create and maintain onboarding guides, technical documentation, and best practices to support adoption and self-service.
- Provide operational support for team-owned pipelines and platform components, including support during critical incidents or emergency situations where broader engineering assistance is needed.
- Mentor team members and contribute to a collaborative culture of continuous improvement.
Requirements
- Hands-on experience working with AWS and infrastructure as code using Terraform and/or AWS CloudFormation across a range of environments.
- Strong experience designing, building, and supporting CI/CD platforms, with practical expertise in Jenkins, including shared libraries, pipeline templates, reusable deployment patterns, and modernizing legacy pipelines.
- Strong Python skills, including building reusable tooling, automation, or internal packages that improve platform capability and developer experience.
- Good understanding of container and deployment practices, including Docker, ECR, GitOps, and blue/green or similar deployment strategies.
- Experience integrating security, quality, and compliance controls into engineering workflows and CI/CD pipelines.
- Experience improving observability across delivery and runtime environments, ideally using Open Telemetry and related monitoring practices.
- Strong troubleshooting and operational support experience, including diagnosing pipeline and platform issues and supporting critical incidents when needed.
- Strong communication, collaboration, and documentation skills, with the ability to work effectively across global teams and create clear technical guidance, onboarding material, and best practices.
- Experience mentoring or supporting other engineers and contributing to a culture of continuous improvement.
- Practical experience using AI tools in daily engineering workflows to improve productivity and delivery outcomes, along with a willingness to learn, adapt, and keep developing new skills.
- Experience with GitHub Actions and/or Azure DevOps, Kubernetes, particularly the ability to troubleshoot issues in Kubernetes-hosted environments and identify whether the root cause is likely to sit with the platform, the application, or another team.
Benefits
- Medical Inpatient and Outpatient Insurance: Coverage for self and family's healthcare needs.
- Life Assurance Policies: Providing financial security for your loved ones.
- Modern Family Benefits: Support for maternity, paternity, and adoption needs.
- Long Service Award: Recognition for your dedication and loyalty.
- Celebratory Allowance/Gifts: Marking special occasions to celebrate with you.
- Festival Allowance on Chinese New Year: Enhancing the joy of cultural festivities.
- Employee Assistance Program: Access support for personal and work-related challenges.
- Flexible Working Arrangements: Balance work and personal life effectively.
- Access to Learning and Development Resources: Empowering your professional growth.
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