Activation Product Manager leading self - serve onboarding for Anrok's tax automation platform. Transforming onboarding experiences to facilitate compliance for businesses across various jurisdictions.
About the role
- Product Manager II at LexisNexis responsible for delivering government payment features. Leading cross-functional teams to ensure secure and scalable payment solutions.
Responsibilities
- Own the roadmap, backlog, and execution for multiple government payment features across supported channels including online, POS, IVR, and electronic check.
- Translate government agency, merchant, and internal stakeholder needs into clear product requirements, user stories, and acceptance criteria.
- Lead feature delivery from discovery through release in close partnership with engineering and UX teams to deliver secure and scalable solutions.
- Prioritize enhancements, defects, and operational issues based on customer impact, regulatory risk, and business value.
- Maintain a well-groomed backlog aligned to sprint and program goals and operate within Agile methodologies such as Scrum or Kanban.
- Lead product demos, sprint reviews, and milestone presentations for internal stakeholders.
- Develop a deep understanding of government agency workflows, payment acceptance requirements, and compliance constraints.
- Capture, validate, and prioritize customer needs using structured discovery techniques, data analysis, and direct agency feedback.
- Interpret regulatory, policy, and market changes into actionable product insights.
- Act as the voice of the government customer within cross-functional teams.
- Apply working knowledge of the payments ecosystem, including issuers, acquirers, processors, networks, merchants, and payment facilitators.
- Demonstrate knowledge of PayFac-related capabilities for government customers, including onboarding, authorization, settlement, reconciliation, chargebacks, disputes, risk management, PCI compliance, and secure payment processing.
- Partner with compliance, legal, and risk teams to ensure all features meet business, legal, and regulatory requirements.
- Analyze product usage, operational metrics, and customer data to guide prioritization and product decisions.
- Evaluate product hypotheses using quantitative methods, including A/B testing where applicable.
- Make informed trade-offs between scope, timeline, customer impact, and regulatory considerations.
- Partner with analytics and operations teams to improve visibility into payment performance and customer outcomes.
- Generate new ideas by identifying trends and insights from product and operational data.
- Support go-to-market efforts by clearly articulating customer value propositions, feature capabilities, and delivery timelines.
- Partner with sales, implementation, support, and marketing teams to ensure readiness for new product launches.
- Assist with coordinated launch planning and execution across customer-facing teams.
- Deliver internal training to support operational readiness and rollout.
- Confidently address internal and customer questions related to product functionality, packaging, and roadmap.
- Help shape and champion the strategic direction and future vision for assigned feature areas.
- Use competitive analysis and market insights to inform product strategy and priorities.
- Contribute to product development plans, opportunity assessments, and business cases as needed.
- Consider high-level technical approaches when prioritizing functionality and tradeoffs.
- Use approved AI tools responsibly to increase productivity across product workflows, following internal guidance for data security and compliance.
Requirements
- 4–6 years of Product Management experience with ownership of product features across the full lifecycle.
- Experience working in Agile product delivery environments.
- Working knowledge of payments, merchant services, or fintech platforms.
- Demonstrated ability to translate government customer and business needs into clear, actionable product requirements.
- Proven analytical, problem-solving, and communication skills with the ability to collaborate across technical and non-technical teams.
- Experience supporting government or public-sector customers.
- Experience working within a Payment Facilitator (PayFac) or merchant services model.
- Familiarity with PCI compliance, fraud, risk, or chargeback workflows.
- Experience with payment channels such as eCommerce, POS, IVR, or electronic check processing.
- Bachelor’s or Master’s degree in a technical discipline such as Computer Science or Engineering is preferred but not required.
Benefits
- Health insurance
- 401(k) matching
- Annual incentive bonus
- Flexible working hours
- Professional development opportunities
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