Onsite Operational Process Analyst

Posted 4 minutes ago

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About the role

  • Senior Operational Process Analyst ensuring adherence to global change management processes and leading process improvements at LexisNexis Risk Solutions.

Responsibilities

  • Drive adherence to the global change and configuration management process.
  • Lead process improvement activities.
  • Conduct testing of service management tools and write process use cases.
  • Review all production changes for compliance with global change and configuration policies.
  • Develop modifications and enhancements to global change and configuration policies.
  • Provide training on change management and tool utilization.
  • Manage the Change Advisory Board (CAB).
  • Identify tool improvements for streamlining processes.

Requirements

  • Strong knowledge of batch processing.
  • Excellent written communication skills.
  • Strong change management skills.
  • Understanding of change request processes.
  • Experience providing analytical support for system interfaces.
  • Ability to escalate issues using good judgment.

Benefits

  • country specific benefits

Job title

Operational Process Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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