Onsite Relationship Banker I – Metro Jackson Market Interview Day Event

Posted 20 hours ago

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About the role

  • Relationship Banker I responsible for enhancing customer experience through tailored banking solutions. Engaging with customers for transactional needs and education on financial wellness.

Responsibilities

  • Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions
  • Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution
  • Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank
  • Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
  • Assists branch and fellow team members with basic tasks to aid in customer problem resolution
  • Refers customers to an internal team of experts when more complex financial goals and needs are recognized
  • Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
  • Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
  • May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs

Requirements

  • High School Diploma or GED
  • Ability to work Saturdays as needed
  • Ability to handle cash and process cash transactions
  • Ability to communicate in person, on the phone, and through electronic channels
  • Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
  • Ability to walk and stand for extended periods of time
  • Ability to lift up to twenty (20) pounds

Benefits

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Job title

Relationship Banker I – Metro Jackson Market Interview Day Event

Job type

Experience level

Mid levelSenior

Salary

$35,640 - $42,192 per year

Degree requirement

High School Diploma

Location requirements

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