Senior Event Planner responsible for executing major corporate and clinical events at Dentsply Sirona. Leading strategy and engagement while collaborating with global teams and managing vendor relationships.
About the role
- Event Management Specialist collaborating with procurement to secure hotels and manage event logistics for EventConnect. Focused on enhancing communication and support for hotels and attendees.
Responsibilities
- Lead in managing incoming inquiries across the hotel's phone, inbox and live chat, ensuring timely, accurate, and professional response
- Support the EMC team as needed, with incoming inquiries within the Hotels inbox.
- Contact assigned hotels to confirm reservations, ensuring all booking details (confirmation numbers, guest names, room types, and dates) are accurate for reservations, changes & cancellations.
- Monitor and manage event performance for cross-department strategy meetings.
- Perform market research
- Draft, review & approve hotel contracts as required, including assisting with loading contract data into the EventConnect software.
- Assist our Hotel Procurement Team in following up with outstanding contracts and proposals.
- Potential for supporting Event Management Specialists with other administrative duties, including assisting with oversells and responding to hotel inquiries.
- Assist with various tasks within the operations department as it pertains to hotel relationships.
- Assist with check-in issues as needed.
- The individual will be expected to provide periodic coverage for the after-hours emergency line and may be scheduled for limited holiday availability as business needs require.
Requirements
- Ability to multitask and be agile in a fast-paced environment
- Knowledge of the hotel industry and brand standards
- Intimate knowledge of contracts and the ability to contract
- Ability to calculate revenue minimums and understand revenue targets
- Accepts and welcomes new challenges
- Accountable for being a team member and contributing to goals
- Friendly, professional, and confident nature, both on the phone and through email communications
- Strong problem-solving skills and the ability to collaborate with others
- An organized approach to completing your work to ensure clients and hotel relationships are strengthened
- A University or College graduate
- A minimum of 2 years of hotel experience
Benefits
- Competitive salary and benefits
- A casual but energetic work environment made for today’s workers
- Performance-driven culture
- Growth opportunities
- IT equipment provided
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
GW
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