Senior Supply Chain Analyst optimizing supply chain processes at NAOS. Collaborating across teams for efficient logistics and customer satisfaction.
About the role
- Analyst in Human Capital Management supporting HCM systems at Peel Region. Responsible for business requirements gathering, system configuration, and resolving ServiceNow tickets in a hybrid work environment.
Responsibilities
- Play an integral role as a subject matter expert in the business requirements gathering and system configuration of the various strategic initiatives and projects in Human Resources.
- Supports JBS, Litmos, Parklane, SAP or any other HCM applications to meet the needs of Human Resources.
- Manage and resolve assigned ServiceNow tickets.
- Design, analyze business requirements, document business processes, identify gaps and provide solutions for enhancements or functionality of the systems.
- Consult with business leaders and subject matter experts for problem analysis and solution design and work with IT services on implementation or system enhancements.
- Prepare specifications for developers, prepare test scripts and tests system functionality.
- Participate in application technical and functional testing, troubleshoot and research system problems, and maintain configuration of HCM system.
- Support Hypercare activities which will be in person up to and including five (5) days a week.
Requirements
- University degree or diploma in related discipline
- 3 years related experience with HCM systems
- Experience with configuration and security of SAP or any other cloud HCM applications
- Experience implementing SAP or any other HCM applications
- Experience in gathering requirements, determining system gaps, designing modifications and business processes, developing system specifications, and system testing
- Combination of education and experience may be considered
- Computer proficiency in Microsoft Office, with advanced skills in Excel, Visio, MS Apps and Power BI
- Strong diagnostic, analytical, research and problem-solving skills
- Effective written and verbal communications skills with the ability to train users
- Strong consultation skills
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Benefits
- Flexible hours to fit your lifestyle and prioritize your health and well-being.
- Work in an environment where leadership truly cares and inclusivity is celebrated.
- Access to tuition reimbursement and tons of development resources to keep you growing — whether in your career or on a personal level.
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