Human Services Counselor I providing community support and outreach in Florida. Completing assessments and building partnerships to enhance community resources accessible to families.
RS
Hybrid Specialist, Written and Telephone Customer Support for German Customers
Posted last month
About the role
- Kundenberater in der Energiebranche für deutsche Kunden bei regiocom. Sicherer Job mit flexiblen Arbeitszeiten und Teilzeit-Option.
Responsibilities
- You bring a smile to your customers' faces.
- You assist our customers by phone and in writing — covering contracts, tariffs and invoices.
- You respond to service inquiries about tariffs, products and services.
- You maintain customer data in our systems.
- With your commitment you help ensure our customers remain satisfied and feel well advised.
Requirements
- Excellent written and spoken German and confident use of common PC applications.
- You enjoy advising people and resolving customer concerns.
- You work in a structured way, communicate clearly, and think solution-oriented.
- You want to develop professionally and value good teamwork.
- You have an affinity for customers and the energy sector.
- You work independently and conscientiously.
Benefits
- Permanent employment contract from day one
- Fixed salary plus performance-based monthly bonuses
- Part-time or full-time possible
- 20 to 40 hours/week (No time for full-time? No problem — switch to part-time after onboarding)
- Increasing holiday entitlement from 24 to 26 days
- No Sunday or late-night shifts — shift work Mon–Fri 09:00–21:00; Sat 09:00–15:00
- Intensive, fully paid on-site training and ongoing support from subject-matter contacts, trainers and coaches
- Home office option including allowance and equipment package (work from home after successful onboarding)
- Progress with our "Talent" development program
- Additional private health insurance with Bulstrad
- Assistance arranging discounted Multisport cards
- Monthly food voucher of 150 BGN
- Contribution toward commuting costs if your residence is outside the city
- Various discounts with online retailers and partners (e.g., restaurants, events, electronics)
- Free fruit and drinks in the office, plus monthly special events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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