Sales Representative transforming marketing qualified leads into lasting partnerships for LRQA. Driving sales opportunities and maintaining a healthy pipeline for success.
About the role
- Customer Support Representative for Vodafone assisting customers with technical and service inquiries. Working in a hybrid role with a focus on communication and support.
Responsibilities
- You handle incoming customer calls (no outbound calls).
- You assist with technical and billing questions related to Internet & TV, supported by tools.
- You retain customers by providing excellent support.
- You advise customers on plans and suitable solutions.
- You document your calls and ensure customer satisfaction.
Requirements
- Very good German language skills (C1)
- Enjoy communicating and providing service
- Inbound sales experience is a plus but not required
- Motivation, willingness to learn, and target orientation
- Confident PC skills
- Calm, friendly, and solution-oriented approach — even in difficult conversations
Benefits
- Permanent contract from day one
- €2,460 base salary + €0.50/hour bonus
- Strong commission model — uncapped earning potential
- Fully paid onboarding and ongoing coaching
- Up to 30 days of vacation
- Hybrid work after the probation period
- Subsidy for the Deutschlandticket or e-bike leasing
- Training through our “Talent” program — we support your long-term development
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