Onsite Application Engineer, Data Center Cooling Systems

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About the role

  • Application Engineer for Data Center Cooling Systems in Power Efficiency Solutions. Support sales with technical solutions and customer relationships in the engineering sector.

Responsibilities

  • Assist in building and maintaining relationships with stakeholders such as OEMs, engineering firms, and operators in the Data Center space
  • Support the team in promoting RRX products and solutions
  • Support basic customer questions regarding product applications (training provided)
  • Help prepare sizing information, product recommendations, or technical materials under guidance from Product Management or Application Engineering
  • Work with Account Managers and the Product team to ensure opportunities are logged, updated, and moving through the sales process
  • Assist in coordinating communication between customers and internal technical teams
  • Help create simple sales tools, presentations, or value messaging focused on customer needs such as energy efficiency, system reliability, and sustainability
  • Support basic competitive research and help summarize findings for the team
  • Provide responsive, helpful support to internal and external customers
  • Assist in follow-up communication to ensure positive customer interactions
  • Help gather and summarize competitor information, industry trends, voice of customer analysis, and gaps in the market to support the development of new product initiatives

Requirements

  • Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Engineering Technology, Business, or a related field
  • 0–2 years of commercial, engineering, or customer-facing experience (internships welcome)
  • Strong communication and presentation skills
  • Customer-focused mindset with willingness to learn technical concepts
  • Basic analytical and problem solving skills
  • Ability to manage multiple tasks and meet deadlines
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
  • Ability to work independently and in a team environment
  • Familiarity with HVAC systems, electric motors, or airflow concepts (not required; training provided)
  • Experience with CRM systems or data tools (e.g., Power BI)
  • 3D CAD exposure a plus but not required
  • High level of initiative and desire to learn product management or technical sales

Benefits

  • Medical, Dental, Vision and Prescription Drug Coverage
  • Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
  • Paid Time Off and Holidays
  • 401k Retirement Plan with Matching Employer Contributions
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Paid Leaves
  • Tuition Assistance

Job title

Application Engineer, Data Center Cooling Systems

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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