Global Learning Services Leader leading training initiatives and business growth in India and SAARC. Responsible for financial performance and strategic partnerships in a professional services environment.
Responsibilities
Be responsible for the financial performance of the GLS business
Plan, lead, and manage the deployment of new training offerings and/or systems in India region
Plan, lead, and expedite marketing initiatives for GLS business
Recruit, train, manage, and develop key training partners in India & SAARC region
Lead relationships with key partners to foster business across segments
Review and assist in structuring regional training proposals for strategic accounts
Maintain overall quality of training programs delivery
Collaborate with other teams to align with go-to-market strategy and position training services offerings
Create and sustain strategic customer relationships, especially in the federal and public sectors
Identify and generate new training opportunities from existing leads and customer base
Manage forecasts, close deals, record sales activity, and track customer data using company standard CRM tools
Build proposals and quotes of specific solutions to gain new customers and upsell existing accounts
Manage and motivate a thriving team of training specialists and partner managers for the region
Work with regional team to identify the process requirements vital to conducting business in India/SAARC region
Requirements
15-20 years of experience, preferably within a professional services business of a software or services company
Demonstrated success having built and managed a training business in a complex or widespread geography
Proven track record of consistently growing revenue; adding net-new customers; increasing adoption of new technologies; and improving customer satisfaction with company products and services
Demonstrated ability to identify and successfully carry out a go-to-market plan for services (ideally training), including both direct "touch" customers and a partner (channel) ecosystem
Experience in business planning, development, and pipeline management
Experience in full life cycle sales activities including account planning, opportunity creation, pipeline management, deal development, and closing deals
Initiative to pull in collaborative resources from the organization and where needed to successfully close business
Expertise in business training, partner development, and management
Ability to collaborate, coordinate, and influence multiple stakeholders
Capable of thriving in a fast-paced, dynamic, sometimes ambiguous, and collaborative environment
Willingness to travel up to 50%, as needed by the business.
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