Employee Benefits Account Manager servicing and maintaining client accounts while supporting clients’ needs effectively. Working closely with colleagues and clients to ensure satisfaction and growth opportunities.
About the role
- Senior Account Manager leading strategic sales efforts within healthcare for American Red Cross. Building relationships, negotiating contracts, and expanding hospital accounts across Kentucky.
Responsibilities
- Manage and grow a portfolio of hospital accounts generating approximately $30M in revenue.
- Build and maintain strong relationships with clinical leaders and C-suite executives.
- Educate clients on Red Cross products, services, and value propositions.
- Identify and pursue new business opportunities within and beyond the current customer base.
- Lead contract negotiations and renewals to ensure long-term partnerships.
- Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
- Provide guidance and support to volunteers as needed in support of hospital engagement.
- Travel to assigned hospitals and prospects at least 3 days per week.
Requirements
- Bachelor’s degree required; a background in science or healthcare is preferred.
- Minimum of 7 years of relevant experience, ideally in healthcare sales, clinical services, or a related field.
- Experience selling to hospitals, pharma, or medical device companies is highly desirable.
- Strong interpersonal and communication skills, with the ability to engage both clinical and executive audiences.
- Proven ability to absorb and communicate technical information effectively.
- Collaborative, analytical, and results-driven mindset.
- Proficient in Microsoft Office and CRM tools; ability to manage data and reporting.
- Must have a valid driver’s license and be willing to travel within the assigned territory.
Benefits
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
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