Hybrid Donor Recruitment Associate

at American Red Cross

• Job title: Donor Recruitment Associate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $47,000 - $62,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Durham, United States

About the role

• Donor Recruitment Associate at American Red Cross assisting in blood drives and managing recruitment activities. Ensuring operational support and achieving collection goals with on-site recruitment.

Responsibilities

• Assist account managers in ensuring blood drives achieve goal through drive management activities such as: on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on-line appointment schedules including data entry of appointments, working sign-up tables or assisting in recruitment meeting preparations
• Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance
• Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals
• Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity

Requirements

• Bachelor's degree required
• 1 year of related experience preferred or equivalent combination of education and related experience required
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to support implementation of programs is preferred
• Good organizational skills and the ability to handle multiple priorities effectively are required
• Responsible for providing own transportation for business purposes
• Ability to work on a team
• May be required to travel to sites throughout the Red Cross organization

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition