Sales and Service Administrator supporting the Social Housing team at Reconomy Connect. Responsible for processing supplier information and managing customer queries.
Responsibilities
We’re looking for a **Sales and Service Administrator** to join our **Social Housing team**, where you’ll play an important role in supporting customers, suppliers and colleagues across the business to deliver a great service every day.
You’ll be responsible for processing supplier information, keeping our systems accurate and up to date, and responding to queries in a timely and professional way.
A key part of the role is building strong relationships with our customers and supply chain partners, particularly when managing invoice queries by taking ownership to ensure issues are fully investigated and resolved, identifying root causes and training opportunities to support the business processes.
As part of a close‑knit, fast‑paced team, you’ll balance organisation and prioritisation to manage day‑to‑day tasks, handle ad‑hoc requests and use your problem‑solving skills to support the wider team.
You will also form part of our customer service team by responding to inbound calls and emails daily as required.
Requirements
A friendly and professional communication style, with confidence working with customers and suppliers.
Good organisation skills and the ability to juggle priorities in a busy environment.
Strong attention to detail, especially when raising orders and maintaining system data.
A proactive mindset, with a willingness to take ownership of queries and follow them through to resolution.
A team‑player attitude, while also being comfortable managing your own workload to ensure deadlines are met.
Problem‑solving skills and the ability to stay calm and focused under pressure.
Be able to use Microsoft systems such as excel and word.
Flexibility to support customer service teams during peak times.
Finding the root-cause of a query and identifying any training opportunities for the business.
Benefits
**Financial perks:** Pension scheme, length of service rewards, and referral bonuses
**Exclusive discounts:** MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
**Health & wellbeing:** Flu jabs, eyecare vouchers, and an Employee Assistance Programme
**Mental health support:** Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
**Family-friendly:** Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
**Community engagement:** Volunteer days and collaboration with local charities
**Generous holiday:** Start with 23 days, rising to 25 after 2 years, plus buy/sell options
**Employee voice:** Regular “My Voice” surveys and follow-up check-ins to drive meaningful change
Storage and SAN Infrastructure Administrator managing physical, virtual, and cloud - based data storage for Kyndryl. Ensuring security, availability, and performance while collaborating with IT teams and vendors.
Backup Infrastructure Administrator managing physical, virtual, and cloud - based backup infrastructures. Ensuring data protection, recoverability, and compliance in distributed environments while collaborating with IT teams.
IT & Web Administrator ensuring seamless operation of systems for OverTake, a sim racing community. Involves infrastructure management, cybersecurity, and compliance responsibilities.
IT - Systemadministrator ensuring smooth processing of user requests and managing IT equipment installation. Central point for internal staff and incident resolution.
Lead a team of IT technicians in Munich for a technology partner company. Provide support and develop IT infrastructure while overseeing operations and project leads.
Functioneel Beheerder in een taal - en inburgeringsschool verantwoordelijk voor kwaliteitsborging en rapportages. Werken in een hybride omgeving als onderdeel van een team dat scholing verzorgt.
Customer Service Representative maintaining insurance accounts and providing service through direct communication. Collaborating with the Region Executive Officer to manage these accounts at Livestock Marketing Insurance Agency in Overland Park, Kansas.
IT Systemadministrator assisting in the development of Microsoft - based IT infrastructure. Involved in support tickets, error diagnostics, and collaborative IT projects at bauXpert GmbH.
IT System Administrator responsible for maintaining customer IT infrastructures and handling support requests. Working within a managed services team and implementing Microsoft systems and virtualization solutions.
Assistente de Administração de Pessoal at St. Marche overseeing admission processes and ensuring compliance with internal routines in a hybrid work environment.