Order to Cash Analyst ensuring financial accuracy across OTC operations in global FMCG manufacturing. Managing credit, disputes, and trade spend processes with a focus on operational excellence.
Responsibilities
Approve credit limits per DOA and review customer credit risk
Provide analytical support to Sales/Markets
Ensure strong credit governance, compliance, and audit readiness
Review, validate, and close disputes/deductions; manage related accruals
Handle escalations from billing, collections, and cash apps
Publish AR ageing, DSO, NWC, and dispute trackers
Support month‑end close and resolve aged items with Sales/Finance
Set up rebates/promotions; create/review trade accruals and adjustments
Manage end‑to‑end customer claims; validate with agreements/data; ensure SLA adherence
Review rebate accruals, align with claims, monitor outstanding balances
Process sales incentives; validate performance data; publish trackers and maintain audit compliance
Ensure compliance with SOPs, controls, and audit requirements
Support internal/external audits and drive process improvements
Collaborate with global teams and service providers
Requirements
CA / CMA / CPA / CWA / MBA (Finance)
4–6 years of OTC experience
FMCG & Manufacturing experience mandatory
Strong understanding of end‑to‑end OTC processes, including Disputes, Deductions, Trade Spend, Claims, Rebates, and Incentives
Solid accounting knowledge: accruals, revenue concepts, and provisions
Hands‑on experience with SAP, HighRadius, TSM, and OTC/Trade Spend tools
Strong analytical, problem‑solving, documentation, and control mindset
High accuracy and attention to detail; able to manage recurring deadlines
Experience in shared services and multi‑country finance operations
Deep understanding of FMCG commercial processes (trade schemes, promotions, rebates)
Effective communication and strong stakeholder management across Sales, Supply Chain, Finance, and Shared Services
Able to work independently, manage complexity, and resolve issues quickly
Benefits
Parental benefits
Employee Assistance Program to promote mental health
Life insurance for all employees globally
Range of other benefits in line with the local market
Opportunity to save and share in Reckitt’s potential future successes
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