Corporate Communications Manager leading integrated external communications for Rakuten International. Collaborating across teams to enhance corporate narrative and reputation with strong media relations experience.
Responsibilities
Lead the development and execution of integrated external communications programs, including media relations, thought leadership, executive communications, and corporate storytelling
Create and execute high-quality communications materials, including press releases, messaging frameworks, media pitches, executive talking points, and briefing documents
Serve as a primary media contact for designated beats or business areas; build and maintain strong relationships with journalists and industry influencers
Collaborate with multiple marketing, commercial, and leadership teams to align and execute communications strategies that help them meet their business objectives
Serve as our in-house expert on media coverage, industry trends, and issues that may impact the company’s reputation
Support executive visibility initiatives, including speaking engagements, bylined content, and conference participation
Lead project management for complex communications initiatives, including coordination of timelines, approvals, and deliverables
Requirements
5-7 years of public relations or related experience, in-house and/or agency
Bachelor’s degree or equivalent practical experience in communications, journalism, or a related field preferred
Direct experience or strong knowledge of B2B and B2C tech, e-commerce, retail and/or ad tech industries
Demonstrated success leading media relations programs, including pitching stories, managing press inquiries, preparing spokespeople, and building relationships with national, trade, and business media
Strong media relationships with top tier business and ad/marketing trades preferred
Willingness to learn and excellent attention to detail
Excellent written and verbal communication skills
Ability to work effectively independently, as well as part of a highly collaborative team
Act with discretion when handling sensitive and confidential company information
Ability to project manage multiple competing priorities and excellent time management
A blend of curiosity, analytical thinking, creativity, flexibility, adaptability, and the relentlessness to drive projects to completion
A passion for the truth well told and for delivering best-in-class customer service
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