Group Technology Manager overseeing Technology Delivery Quality Assurance & Risk Governance at Truist. Responsible for technology governance and compliance activities across the organization.
About the role
- QA Technical Analyst responsible for QA execution, requirement management, and automation at Rail Delivery Group. Working collaboratively with internal and external stakeholders to enhance QA services.
Responsibilities
- Produce and maintain test plans across the lifecycle of the project for all aspects of Acceptance and E2E Testing.
- Where appropriate assist with developing internal test practices across the organisation and ensuring delivery of testing services that complies to the organisational quality assurance policy, practices, and test strategy.
- Test Estimation to ensure that the effort for testing on projects is correctly captured and tracked.
- Development and maintenance of Customer Acceptance Test objectives matrices through the project and successful baselining as part of project closure.
- Definition of Acceptance Test criteria and working with Business Stakeholders to sign off user test requirements and test acceptance criteria.
- Day to day management of the activities of self/team and QA activities of suppliers (wherever needed).
- Creating and delivering all key QA deliverables – Test plans, strategies, scope, requirement traceability, test objective matrices, test cases, test reports (including defect management).
- Automate regression and functional tests to help improve time to market for QA services.
- Manage the automation scripts and codes bases using tools like GitHub and GitLab.
- Help create requirement traceability matrix by active management of stories in JIRA, ALM and related tools.
- Strive towards upskilling and maintaining skills/proficiency to best delivery change in RDG.
- Support testing processes especially around automation in a CI/CD and/or DevOps Model.
- Help document knowledge of all automation and technical testing for the team.
- Help train and share knowledge with team members on all subjects that you work on.
- Good understanding and adopting of static assurance across all testing stages.
- Be proactive and escalate any delays in testing to project manager, test manager and/or Head of QA in a timely manner.
- Develop and maintain a good testing knowledge of the relevant systems (online and/or backend), scope and objectives and input into the Service Desk Knowledge base.
- Engage with vendors/suppliers and work collaboratively to ensure that quality of releases and products.
- Ensure supplier test delivery is in line with RDG policy and standards and develop a Test Assurance Framework for third party software delivery.
- Be proficient in Risk based approach to testing and deliverables.
- Work with the test manager and project team to manage expectations and ensure adherence to timelines.
- Review and maintain quality of test knowledge and scripts in the team.
- Good team player and good collaboration skills especially with other teams within the organisation to ensure the organisation deliver to the railway community.
- Report on daily status of testing to test manager and if required to the stakeholders, vendors, and project management.
- Build and maintain strong working relationships with project stakeholders, including key business users.
- Work positively and communicate professionally across the team to make an effective contribution to team tasks and team spirit.
- Contribute to the building of automation framework within the organisation.
- Be flexible with day-to-day remit and work as required by the Quality Assurance team.
- Work with Service Assurance leadership and other departments to deliver a support framework for AI functionality to enhance productivity on QA deliverables.
- Demonstrate good team processes and practices to support EDI and good personal development.
Requirements
- Keen understanding of system analysis.
- Ability to work independently to achieve project deliverables.
- Maintain and build functional and non-functional testing for relevant systems using approved automation tools as per QA framework and practises.
- Have a good understanding of automation and its application.
- Good working knowledge of automation tools - Selenium Open Source, Robot Framework, Python, ReadyAPI, Saucelabs, GitHub, Gitlab, ConnectALL, Gatling and any tool that RDG or the departments deem necessary to incorporate into work delivery.
Benefits
- 75% off rail travel for personal and family use, plus international rail discounts.
- 30 Days annual leave (plus buy/sell options and additional leave for key life events)
- Season ticket loan for commuting costs.
- Enhanced family leave – 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave.
- Pension scheme – up to 11.58% employer contribution.
- Private medical insurance (Vitality PPP) including mental health and specialist care.
- Discounted gym membership and access to wellbeing programmes.
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