Technical Business Analyst working in a hybrid role with an IT company. Requirements discovery, Agile collaboration, and system design responsibilities.
About the role
- Business Analyst for Rail Delivery Group focusing on accessibility journey planner development. Involves requirements gathering, data analysis, and stakeholder engagement in a hybrid work environment.
Responsibilities
- Understanding and clearly defining the scope of change and procurement initiatives
- Working with customer, technical and other teams as required to understand detailed wants and needs, identifying and articulating solution options, rules, benefits and risks
- Elaborating high level requirements from internal and external stakeholders into detailed functional and non-functional requirements that can be used in procurement documentation
- Undertaking data analysis and investigation in support of the developing the requirements
- Eliciting testing and service management requirements
- Managing the prioritisation of requirements
- Coordinating and inputting into the procurement evaluation process, evaluating suppliers’ proposals and capability to meet the requirements, either from existing solutions or from new developments
- Reviewing technical designs to ensure the proposed solution meets requirements and rail industry standards
- Supporting the development and review of commercial agreements and contracts ensuring that
- Defining acceptance criteria, ensuring that the supplier builds to specification and achieves both those criteria and the project’s goals
- Contributing to and ensuring that all business analysis deliverables align with the BA Practice community and standards
Requirements
- Requirements gathering and documentation
- Experience of procurement processes and deliverables (e.g. RFI, RFP)
- Data analysis skills to investigate and identify needs and requirements (e.g. Excel/SQL)
- Minimum of 5 years working as a business analyst or in a closely related area in a professional environment
- Knowledge of web analytics (e.g. Google Analytics) is beneficial
- Excellent analytical and problem-solving skills
- Experience and knowledge of analysis activities across the full project development lifecycle
- Experience of documenting requirements using use cases, user stories and other techniques
- System and business process modelling and re-engineering
- Collaboration and facilitation skills to work effectively with a broad range of both internal and external stakeholders
- Experience of running workshops and posing the right questions to gather requirements and challenge design details and assumptions
- Attention to detail, enabling issues to be identified, coupled with thoroughness and a determination to resolve them
- Ability to produce excellent quality written documentation to support your work, report on findings and present to stakeholders when required
- Proactive and delivery focussed
- Strong communication, presentation and interpersonal skills
- Ability to balance customer, project, and development needs for a particular project delivery, escalating any conflict at appropriate times
- Exposure to and understanding of agile and traditional project management frameworks
- Experience of modelling tools such as Visio is desirable
- Professional business analysis certifications (IIBA, BCS etc) are welcomed.
Benefits
- 75% off rail travel for personal and family use, plus international rail discounts.
- 30 Days annual leave (plus buy/sell options and additional leave for key life events)
- Season ticket loan for commuting costs.
- Enhanced family leave – 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave.
- Pension scheme – up to 11.58% employer contribution.
- Private medical insurance (Vitality PPP) including mental health and specialist care.
- Discounted gym membership and access to wellbeing programmes.
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