Director of Quality and Compliance at Trinity Health managing quality improvement plans and compliance oversight in healthcare operations. Collaborating with teams to drive quality initiatives and ensure regulatory compliance.
About the role
- Compliance Representative responsible for managing customer correspondence at Radius Global Solutions. Involves sorting mail, updating reports, preparing communication, and ensuring compliance with regulations.
Responsibilities
- Open, sort and distribute the incoming mail
- Update weekly logs and productivity reports
- Update Collection System
- Prepare necessary letters to consumers
- Request or retrieve Validation of Debt
- Send Validation of Debt
- Maintain copies of letters and documents sent to the customer or authorized third party
- Coordinate client related requests with all internal business units
- Develop and apply knowledge, understanding, and compliance with all Federal, State, and Local laws and regulations, with functional area and with Company policies and procedures
- Regular attendance and timeliness are required due to the production-based nature of the business and client requirements
- Provide proactive feedback to manager concerning process improvements for efficiencies
- Perform other duties as assigned
Requirements
- High school diploma or equivalent required. Associates Degree preferred
- Experience interpreting account contracts, reports and client correspondence
- Excellent written and oral communication/interpersonal skills. Ability to communicate with internal and external customers in a pleasant manner
- Strong computer proficiency (MS Office products)
- Effective customer service and follow through skills
- Excellent time management, organizational, analytical and problem-solving skills
- Ability to exercise good judgment and decision-making skills and pay attention to detail
- Must adhere to all Company, Client and Consumer confidentiality and security policies and procedures
Benefits
- Paid Training
- Health and Dental Insurance
- Short- and Long-Term Disability
- 401K match
- Opportunity for growth for Career advancement
- Paid Holidays
- Paid Time off (PTO)
- EEO/Veteran/Disabled
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