Adviseur Bedrijvendesk role assisting MKB clients with their daily banking needs at Rabobank. Engaging in customer support and providing solutions for banking inquiries in a hybrid working setup.
Responsibilities
Als Adviseur Bedrijvendesk start je met een opleidingsprogramma van zeven weken waarin je volledig voorbereid wordt om als Adviseur Bedrijvendesk in de praktijk aan de slag te kunnen gaan
Je begeleidt klanten online bij vragen over Dagelijkse Bankzaken zoals bankpassen, creditcards en mobiel bankieren
Je analyseert klantbehoeften en zorgt voor passende oplossingen of schakelt collega’s in
Je draagt bij aan commerciële teamdoelen en signaleert verbetermogelijkheden in de dienstverlening en processen
Requirements
Verplicht HBO diploma
Basiskennis van dagelijkse bankzaken
Commerciële en dienstverlenende mindset
Klantgerichte focus
In staat klantbehoeften te inventariseren en analyseren
Probleemoplossend vermogen
Woonachtig in de regio Achterhoek
Benefits
Thirteenth month's salary and 8% holiday allowance
10% Employee Benefit Budget
EUR 1,400 development budget per year
Hybrid working: balance between home and office work
A pension, for which you can set the maximum amount of your personal contribution
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