Field Engineer I at QuidelOrtho responsible for installing and maintaining electromechanical equipment. Supporting diagnostic operations in Indianapolis with travel and customer interaction.
Responsibilities
Experience installing, operating, maintaining, repairing, and modifying electromechanical equipment.
Troubleshoot technical problems and systems issues.
Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for coordinative product solution.
Conduct technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.
Assess customer needs and recommends solutions in accordance with product specifications and customer specifications.
Conduct technical training and product briefing with customers, vendors, and company representatives as needed.
Act as local on-site representative to customer's organization.
Manage all territory responsibilities including preventive maintenance & upgrades including software & hardware.
Provide service support in the hospital/clinic laboratory environment.
Responsible for individual parts management, online training, and administrative expense reporting.
Perform other work-related duties as assigned.
Requirements
Minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience required.
Minimum 4 years experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field, required.
A team player that is self-motivated & interacts appropriately with peers, sales counterparts, and customers is required.
The ability to organize and express ideas clearly, verbal and written, in individual or group situations.
Possess appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer and/or other related disciplines.
Ability to effectively manage assigned workload within allotted time constraints.
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