Technical Support Analyst providing assistance for SAP Business One. Responsible for customer support and system configuration in a leading ERP software company.
About the role
- PMO Lead coordinating project portfolios and resource planning for SAP projects. Ensuring effective governance, transparency, and decision-making in project execution.
Responsibilities
- Ensure effective governance and execution across SAP projects:
- Establish and enforce project governance frameworks, standards, and methodologies;
- Monitor project progress, milestones, risks, and dependencies;
- Ensure projects are delivered on time, within scope and budget;
- Coordinate project portfolio and resource planning:
- Maintain a consolidated view of all SAP projects (portfolio management);
- Collaborate with SAP Practice for resource allocation and capacity planning;
- Balance priorities across multiple concurrent projects;
- Drive reporting, transparency, and decision-making:
- Prepare and present status reports to management and key stakeholders;
- Track KPIs (delivery, financials, utilization, risks);
- Proactively identify issues and support timely decision-making;
- Facilitate steering committees and governance forums;
- Ensure financial and commercial control of projects:
- Monitor project budgets, actuals, forecasts, and profitability;
- Support scope control and change management processes;
- Collaborate with Finance on accruals and financial reporting;
- Support and enable project managers:
- Guide Project Managers on methodologies, tools, and best practices;
- Ensure consistency in templates, deliverables, and execution standards;
- Collaborate cross-functionally across Sales and Practice:
- Work with Solution Sales during presales to ensure realistic planning;
- Align delivery approach with SAP Practice capabilities;
- Support smooth transition from presales to project execution;
- Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.
Requirements
- **7+ years of experience in IT Project Management / PMO roles, ideally within SAP project environments;**
- Proven experience managing multiple concurrent projects or project portfolios;
- Experience in consulting or system integration environments will be considered a strong plus;
- **Strong knowledge of project management methodologies, preferably SAP Activate or others (e.g., Agile, Waterfall, or hybrid);**
- Experience in project governance, portfolio management, and reporting;
- Ability to manage risks, dependencies, and changes in complex project environments;
- **Experience in budget tracking, forecasting, and financial reporting;**
- Understanding of profitability, utilization, and commercial KPIs;
- **Strong stakeholder management skills across business and IT functions;**
- Experience interacting with senior management and steering committees;
- Ability to guide and support project teams effectively;
- **Familiarity with SAP projects or enterprise IT implementations;**
- Exposure to non-ERP SAP solutions (e.g., SAP Analytics Cloud, Concur, SuccessFactors) will be considered a plus;
- Experience with project management tools (e.g., MS Project, Jira, Confluence);
- Strong Excel and reporting skills;
- **Bachelor’s degree in Engineering, Computer Science, Business, or a related field;**
- PMP, PRINCE2, or equivalent certification will be considered an asset.
Benefits
- 💸 Competitive compensation, ticket restaurant card, and annual bonus programs
- 💻 Cutting-edge IT equipment, mobile, and data plan
- 🏢 Modern facilities, free coffee and beverages, and indoor parking
- 👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
- 🤸♂️ Onsite gym, wellness facilities, and ping pong room
- 💡 Career and talent development tools
- 🎓 Mentoring, coaching, personalized annual learning and development plan
- 🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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