Account Manager ensuring collaboration and success for international clients in a consulting company. Handling client relationships and operational coordination with a proactive mindset.
Responsibilities
Act as the primary point of contact for all client stakeholders
Maintain clear communication, manage expectations, and resolve escalations
Align cross-functional teams
Oversee priorities, workflows, deadlines, and risk management
Monitor KPIs, team capacity, and delivery risks
Prepare regular status updates for internal and client leadership
Identify opportunities to improve processes and delivery
Translate client needs into actionable plans
Handle urgent requests calmly and efficiently
Lead cross-team collaboration during high-pressure moments
Support evaluation cycles and feedback consolidation
Validate time-tracking and prepare monthly billing
Manage smaller service requests, scopes, proposals, and profitability
Organize occasional client visits, including agendas, logistics, and on-site support
Requirements
3–5+ years in Account Management, Project Management, or Operations
Experience in tech or development-driven environments
Strong communication and stakeholder management skills
High level of organization, ownership mindset, and independence
Ability to operate in fast-paced, unstructured settings
Stability and clarity under pressure
Familiarity with tools like Notion, Asana, Monday, Jira, or similar
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