People Services Program Manager responsible for managing HR programs at QTS. Leading stakeholder collaboration and ensuring alignment with organizational goals in digital infrastructure.
Responsibilities
Develop and implement program strategies aligned with QTS and People Services goals.
Lead, influence, and participate in cross-functional teams to achieve program objectives.
Monitor and track budgets in partnership with leadership, ensuring resources are allocated efficiently.
Communicate effectively with stakeholders, providing updates and addressing concerns.
Identify risks and participate in resolution planning to ensure successful program delivery.
Develop and maintain timelines, ensuring programs are delivered on schedule.
Recommend and implement quality control measures and metrics to drive program standards and measure program performance against objectives.
Surface challenges and recommend resolutions to issues that may arise during the program's life cycle.
Prepare and present regular reports to leadership on program progress and key performance indicators.
Navigate changes and adapt strategies based on evolving circumstances or feedback.
Requirements
A bachelor’s degree or equivalent experience in Human Resources, Business Administration, or a related field.
3+ years’ experience in human resources, program management, or similar role.
Ability to align People Services programs with organizational strategy and contribute to overall business objectives.
Proficiency in project management methodologies to plan, execute, and evaluate programs.
Experience in tracking budgets associated with programs is preferred.
Knowledge of employment laws and HR regulations to ensure compliance is preferred.
Benefits
QRest Sabbatical
Employee Stock Purchase
QTS scholarship for dependents
Eagle Club award trip eligibility
Paid volunteer days
Tuition assistance
Parental leave and military leave assistance
Competitive benefits package including medical, dental, vision, life, and disability insurance
401(k) retirement plan
Flexible spending and HSA (Health Savings Account) accounts
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