Hybrid Technical Lead – Salesforce

Posted 15 minutes ago

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About the role

  • Technical Lead driving Patient Engagement and Support Programs. Collaborate with business and technology teams for scalable health solutions in Life Sciences industry.

Responsibilities

  • Partner with business and clinical stakeholders to design, implement, and optimize patient support solutions across multiple workstreams
  • Translate business requirements into functional and technical specifications
  • Support solution design, integration strategy, and data flow across CRM, cloud, and analytics platforms
  • Collaborate with engineering, AI/ML, and data teams to enable intelligent, data-driven patient experiences
  • Ensure alignment with compliance, privacy, and regulatory standards in Life Sciences
  • Enable intelligent patient onboarding using AI-enabled digital tools
  • Support consent management and compliant data capture
  • Collaborate on building scalable onboarding workflows integrated with CRM systems

Requirements

  • 8–12+ years of experience in Life Sciences, Healthcare IT, or Patient Engagement platforms
  • Strong understanding of patient support programs, digital health solutions, and CRM ecosystems
  • Hands-on experience working with AWS-based architectures and data platforms
  • Ability to work across business, engineering, and data teams
  • Strong communication, documentation, and stakeholder management skills
  • Nice to Have
  • Experience with AI/ML solutions in healthcare
  • Exposure to Snowflake, IoT-based health devices, or real-world evidence platforms
  • Prior experience working with pharma patient services or hub programs

Job title

Technical Lead – Salesforce

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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