Product Owner managing credit card product lifecycle for a fintech company. Collaborating with cross-functional teams to shape product vision and drive delivery.
Responsibilities
Own and define the Credit Card product' vision and roadmap in partnership with key stakeholders, evaluating priorities and assessing ambiguous trade-offs, balancing customer, risk, compliance, operations, delivery timelines and commercial outcomes
Understand target customer personas and needs, and leverage this knowledge to define and guide the product development process with a hypothesis-based problem-solving mindset and translate outcomes into clear epics, features, and user stories
Manage and prioritise backlogs, plan sprints and lead engineering teams to advance user stories into production, ensuring deliverables meet high standards (clear acceptance criteria, definition of done, and release readiness)
Enable the use of data in products systematically, and use data to measure the success of product initiatives, and to inform product decisions and prioritisation (instrumentation, reporting, and post-release iteration)
Align with stakeholders to achieve buy-in and ensure that product scopes, decisions, prioritizations and timelines are well understood (including dependency management and transparent trade-offs)
Own and maintain a healthy, transparent delivery backlog and roadmap in Jira (& Jira Product Discovery)
Facilitate effective product delivery rituals (refinement, sprint planning, reviews) and ensure outcomes are captured in Jira/Confluence
Coordinate end-to-end delivery with cross-functional teams (Risk, Compliance, Legal, Operations, Fraud, Customer Support, vendors/partners) to ensure credit card features are shippable and operationally ready
Contribute to AI-enabled initiatives (AI PM track) where applicable — helping frame problems, define success metrics, and ensure responsible rollout and monitoring
Requirements
Proven track record as a PO in high-growth digital / tech companies, leading digital products from inception to completion in an agile environment. Strong preference for experience in credit cards (debit cards / lending / payments also relevant)
Strong technical fluency to work effectively with Engineering (APIs, integrations, analytics/instrumentation). Computer engineering or related technical background a strong plus.
Strong product judgement and prioritisation skills, with a clear bias toward delivery and measurable outcomes
High discipline and quality bar: structured, detail-oriented, and dependable in execution and documentation
Capacity to navigate in ambiguous, agile, fast-paced and high-stress situations, managing challenging technical and business stakeholders with strong influencing skills
Highly skilled in the "craft" of product development, with a passion for innovative customer experiences, digital products, and the latest digital trends
Outstanding written and verbal communication skills in English
Strong attention to detail, with an entrepreneurial, highly practical but curious mindset, and a street-smart "feel" for the pulse of the target consumer
Track record of leadership and achievement
Related certifications and delivery experience in Scrum, Agile a plus
Strong hands-on experience with Jira; Jira Product Discovery and the Atlassian suite preferred
AI/ML exposure is a plus: experience shipping AI-enabled features or partnering with data/ML teams (problem framing, evaluation metrics, monitoring, governance)
Benefits
Meal and parking allowance
Full benefits and salary rank during probation
Insurances as Vietnamese labor law and premium health care for employee + family member
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