Roadmanager driving contact - center solutions development for innovative digital banking. Collaborating across teams and managing stakeholder engagement for successful project outcomes.
About the role
- Senior Change Manager leading transformation initiatives across QBE’s global technology landscape, focusing on change management and stakeholder engagement for data and AI projects.
Responsibilities
- Lead and implement change management strategies for enterprise-wide transformation programs
- Develop compelling communications and content for organisational change initiatives
- Drive stakeholder engagement and onboarding for data and AI transformation projects
- Design and deliver training programs to support adoption of new processes and policies
- Assess change impacts, manage risks, and ensure compliance with global standards
- Mentor and support team members to achieve business objectives
- Continuously improve change methodologies and leverage technology to enhance engagement
Requirements
- Proven track record in leading complex change management initiatives across global organizations
- Strong background in driving delivery of AI products and solutions into large complex organisations
- Expertise in agile methodologies with experience delivering change programs across multiple countries
- Ability to leverage data and insights to build persuasive business cases and demonstrate return on investment
- Skilled at using technology to drive engagement and accelerate adoption of change
- Exceptional stakeholder management and communication skills, with people leadership experience preferred.
Benefits
- We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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