Operations Manager overseeing pharmacy operations at health-tech startup Phil. Leading a team to ensure compliance and efficiency in medication processing.
Responsibilities
Manage day-to-day operations, providing guidance, training, and performance oversight for pharmacy and support staff.
Ensure adherence to all federal and state pharmacy laws, including proper handling of controlled substances, accurate record-keeping, and audit readiness.
Promote ongoing learning and best practices across the pharmacy team to support performance and growth.
Track key performance indicators (KPIs), monitor financial health, and implement improvements to drive efficiency.
Act as escalation owner for issues that require interdepartmental coordination, cross-system resolution, or root cause analysis.
Requirements
3-5 years of management experience in pharmacy services, healthcare operations or high-volume environments
Proven leadership skills with experience managing high-performing teams
Excellent communication, organizational, and problem-solving abilities
Demonstrated ability to interpret data trends and translate them into scalable process improvements
Experience in a fast-paced, high-volume environment preferred
Familiarity with pharmacy management systems and digital workflows is a plus
Benefits
Ground floor opportunity with one of the fastest-growing startups in health-tech
Competitive compensation (commensurate with experience)
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